After finalizing my purchase this morning (ORDER @****-******-******), I received a not...
GetHuman-dskidmor's customer service issue with Groupon from November 2018
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The issue in GetHuman-dskidmor's own words
After finalizing my purchase this morning (ORDER @****-******-******), I received a notification from Groupon that there was a problem with the credit card on-file (card number ending in "****). However, I also received an e-notice from my bank that the amount has already been charged to my account. Further, I see now that my order was duplicated in the menu called "my stuff" (meaning that I bought two of everything). I am really confused and at a quandary. I do want to buy one of each item specified, but I certain do not want two of them. Please help me sort this out. I can be reached at ***-***-**** if necessary. Thank you.
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