After finalizing my purchase this morning (ORDER @****-******-******), I received a not...

GetHuman-dskidmor's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dskidmor's own words
After finalizing my purchase this morning (ORDER @****-******-******), I received a notification from Groupon that there was a problem with the credit card on-file (card number ending in "****). However, I also received an e-notice from my bank that the amount has already been charged to my account. Further, I see now that my order was duplicated in the menu called "my stuff" (meaning that I bought two of everything). I am really confused and at a quandary. I do want to buy one of each item specified, but I certain do not want two of them. Please help me sort this out. I can be reached at ***-***-**** if necessary. Thank you.
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Customer service issue
Reported by GetHuman-dskidmor
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
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GetHuman-dskidmor started working on this issue
Nov 27th, 2018 12:13am