I purchased a Groupon on a account that I had the wrong email for. The account email is...
GetHuman1624607's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1624607's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1624607's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1624607 will want to follow the link below to head to their help center. We will check on GetHuman1624607 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1624607 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1624607's own words
I purchased a Groupon on a account that I had the wrong email for. The account email is, N*****@***.com I no longer use that email. I also need a refund for this Groupon because I found out I am pregnant and i am very sick during the morning and afternoon. It's a conference and I won't be able to attend and sit through it with my sickness. Can you refund the card I paid with? It's for the Tony Robbins conference in Phoenix AZ on the **th of November. Order ***********
GetHuman1624607 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1624607 fixed the problem
We are waiting for GetHuman1624607 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.