The order number is *****-******-******. I purchased the chess set around *:**am today...

GetHuman1623831's customer service issue with Groupon from November 2018

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The issue in GetHuman1623831's own words
The order number is *****-******-******. I purchased the chess set around *:**am today and cancelled it immediately (in ** minutes after the purchase) because I found a better one. But I haven’t received the cancellation email from you. According to your policy customers can do self-cancellation in * hours after purchase. I tried self cancellation ** times due to no confirmation email, and also called your customer service number (*-***-***-****) * times and emailed your company (*****@***.com) * times. None of these attempts have worked. I demand that your company cancel the order and refund my money immediately.
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Groupon

Customer service issue
Reported by GetHuman1623831
Nov 25th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1623831 started working on this issue
Nov 25th, 2018 10:38pm