The nail company I bought a groupon for says they aren't accepting groupons anymore eve...

GetHuman1547358's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1547358's own words
The nail company I bought a groupon for says they aren't accepting groupons anymore even if they're not expired. *The company was New York Nails, and the groupon was for one gel manicure and spa pedicure. It expires on November **, ****. I have tried to use it multiple time and have been refused each time.*I want a refund because I wasn't able to use the groupon, even though I followed all of the guidelines to use it.
GetHuman1547358 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1547358
Nov 24th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 93074 others
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GetHuman1547358 started working on this issue
Nov 24th, 2018 11:53pm