I just bought a deal on a hotel for three nights November **-** at forest suites resort...

GetHuman-kingswes's customer service issue with Groupon from November 2018

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The issue in GetHuman-kingswes's own words
I just bought a deal on a hotel for three nights November **-** at forest suites resort at heavenly in South Lake Tahoe mistakenly thinking it was for December. We absolutely cannot make it on these dates but in order to get a refund from the site it says I have to cancel * days before the reservation which at this point is not possible. I am hoping there is some way you can tell me to get a refund seeing as how I just made the reservation ** minutes ago not realizing the mistake. Thank you.
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Customer service issue
Reported by GetHuman-kingswes
Nov 24th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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GetHuman-kingswes started working on this issue
Nov 24th, 2018 11:07pm