I bought a Groupon and the Groupon was at a different location than the one I selected...
GetHuman1618377's customer service issue with Groupon from November 2018
Help with my Groupon issue
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GetHuman1618377's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1618377 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1618377 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1618377 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1618377's own words
I bought a Groupon and the Groupon was at a different location than the one I selected. I paid About $***. When I parked and tried to use the Groupon I was told it was the wrong location and I had to repay another $***. I am very upset. The picture that was posted on the Groupon had a picture of the Anza Parking Lot as well as that is what I said in the search bar
GetHuman1618377 did not yet indicate what Groupon should do to make this right.
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