Order *****-******-********I ordered an **K gold plated sideways initial charm necklace...

GetHuman-kathee_'s customer service issue with Groupon from November 2018

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The issue in GetHuman-kathee_'s own words
Order *****-******-********I ordered an **K gold plated sideways initial charm necklace "E." I checked on the tracking status since delivery was taking so long and it said that this item was delivered on Nov. **th at *:** pm. However, this item was NOT delivered. My niece particularly asked for this item for Christmas and I would really like to give it to her. What can be done to resolve this issue concerning my missing item? I am a very loyal customer to Groupon and I purchase a good deal of products from your company. Please advise as to how your company would like to handle this matter. Thank you, Kathee Alongi (***) ***-******Sent from
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Groupon

Customer service issue
Reported by GetHuman-kathee_
Nov 24th, 2018 - 10 mons ago
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Timeline
GetHuman-kathee_ started working on this issue
Nov 24th, 2018 12:39pm
GetHuman-kathee_ shared this issue with friends on Facebook
Nov 24th, 2018 12:41pm