I have repeatedly tried to cancel my order *****-******-****** and could not find it in...
GetHuman1614579's customer service issue with Groupon from November 2018
Help with my Groupon issue
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GetHuman1614579's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1614579 will want to follow the link below to head to their help center. We will check on GetHuman1614579 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1614579 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1614579's own words
I have repeatedly tried to cancel my order *****-******-****** and could not find it in my orders to do so in a timely manner. I then saw an email confirming the order which is where I got the * for the order. I have been trying to cancel it but instructions for doing so were not clear to me. Unfortunately, you no longer speak to a customer service rep by phone and I seriously try to stop order before processing and shipping. The product is a leather purple small handbag. Please respond to this inquiry
GetHuman1614579 did not yet indicate what Groupon should do to make this right.
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