I can't figure out how this works I have been trying for hours i found a Groupon for...

GetHuman1613503's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1613503's own words
I can't figure out how this works I have been trying for hours i found a Groupon for * photo blankets for Christmas at $*.** each I purchased for and cannot figure out how to link the Groupon to where I'm supposed to make the blankets finally thought I figured it out spent the time downloading the photos and placing them on the blanket and it was trying to charge me **.** each instead of the *.**each that I already spent so complicated I just want my **.**$ back I don't know what else to do I have a new baby and don't have time to try any longer
GetHuman1613503 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1613503
Nov 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman1613503 started working on this issue
Nov 23rd, 2018 11:00pm