I purchased a **-minute surf lesson for two in Honolulu with Surf Caddy. The customer n...

GetHuman1597850's customer service issue with Groupon from November 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1597850's own words
I purchased a **-minute surf lesson for two in Honolulu with Surf Caddy. The customer name is Gregory Sproull. The voucher number is RCXAQHGNRT. The groupon number is LG-BL*P-FYP*-YYV*-MV*N. I called to make a reservation but they are booked for weeks in advance. We leave Hawaii on Saturday thus we can’t use the groupon. The groupon states subject to availability. Surf Caddy recommended contacting you and cancelling. They said they’ve had this issue come up a lot lately. Please email or call me at ***-***-**** to confirm cancellation of this groupon and a refund. Thanks!
GetHuman1597850 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1597850
Nov 20th, 2018 - 24d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman1597850 started working on this issue
Nov 20th 11:38pm