I purchased an order of ** tissues rolls on ** OCTOBER ****.Order*:*********.But to my...

GetHuman-gondopr's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gondopr will want to follow the link below to head to their help center. We will check on GetHuman-gondopr later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gondopr's own words
I purchased an order of ** tissues rolls on ** OCTOBER ****.Order*:*********.But to my surprise I still haven't received them. I have been having trouble even contacting Groupon as all telephone numbers only ring for few seconds and cut off, there is no email and this is the only way to contact you. What happened to communication. I have been shopping on Groupon for years but I don't think I will buy anything again, you don't get your goods and communication is rubbish. Can I please have a refund of my order?
GetHuman-gondopr did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-gondopr
Nov 13th, 2018 - 7 mons ago
I have an issue with Groupon too
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GetHuman-gondopr started working on this issue
Nov 13th, 2018 7:19pm