Purchased Botox Groupon for Dr Steven Rottman, **% off coupon applied but did not deduc...

GetHuman-sussiq's customer service issue with Groupon from November 2018

13 views | 82350 similar | 0 following
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The issue in GetHuman-sussiq's own words
Purchase Groupon at offered **% off discount. **% not applied, attempted to cancel and repurchase but not able to cancel purchase. Dr Rottman office staff redeemed Groupon without informing me although they were alerted that I was follow up with Groupon for assistance resolving over charge ... Purchased Botox Groupon for Dr Steven Rottman, **% off coupon applied but did not deduct the **% when purchased. I spoke with the office manager for Dr Rottman office however she redeemed Groupon before I was able to rectify the over charge applied to my Mastercard. I was charged $***.**, should have been **% off this price.
Not happy paying **% more than needed!*I want the **% of purchase price refunded to me.
I would like **% of $***.** purchase price refunded to my Credit card
Years
Attempted to cancel Groupon immediately post purchase and no option found to do this.
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Groupon

Botox injection with Dr Steven Rottman
Customer service issue
Reported by GetHuman-sussiq
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 82350 others
0 customers following this

Timeline

GetHuman-sussiq started working on this issue
Nov 10th, 2018 12:38am

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