I would like a refund for a Groupon I purchased. It was for a massage with Calm Therape...
GetHuman-jc_turn's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-jc_turn's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-jc_turn may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jc_turn's own words
I would like a refund for a Groupon I purchased. It was for a massage with Calm Therapeutic Massage Center in VA Beach. The instructions state to schedule an appointment via phone call or email* however, they are unresponsive. I’ve called multiple times and left voicemails. I prefer to be refunded.
GetHuman-jc_turn did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jc_turn fixed the problem
We are waiting for GetHuman-jc_turn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.