I purchased a groupon for a wax. Made the appointment but Day of the appointment, babys...
GetHuman-jadacopp's customer service issue with Groupon from November 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jadacopp's own words
I purchased a groupon for a wax. Made the appointment but Day of the appointment, babysitter called because my daughter got sick. Called the woman i made the appointment with but no answer and left a message. She redeemed my groupon even though it was out of my hands. I want a refund.
GetHuman-jadacopp did not yet indicate what Groupon should do to make this right.
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