I bought a Groupon package for house of burn and I tried starting my classes there. I f...

GetHuman1474121's customer service issue with Groupon from November 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1474121's own words
I bought a Groupon package for house of burn and I tried starting my classes there. I followed the steps in Groupon and they never got back to me. I emailed them multiple times, called them multiple times which went are to their voice mail and redirected me to an email to can reach out to. Emailed them a couple times and still no response. At this point I would just want a refund since I won’t be going here.
GetHuman1474121 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1474121
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 78047 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman1474121 started working on this issue
Nov 2nd 11:05pm
GetHuman1474121 indicated the issue is not fixed yet.
Nov 3rd 5:11am
GetHuman1474121 indicated the issue is not fixed yet.
Nov 3rd 9:30am