I purchased a groupon toward a massage at a local massage therapist here in Liberty, Mi...

GetHuman-mcfabber's customer service issue with Groupon from November 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mcfabber's own words
I purchased a groupon toward a massage at a local massage therapist here in Liberty, Missouri. The groupon expired, but apparently I can still use the ** towards other services. Problem is, the company does not seem to "exist" anymore. It has a website, but not way to book. I called, and the phone number does not exist. Essentially, I am stuck with a loss of ** that I cannot use for anything. I would like a refund. My email for Groupon is *****@***.com and that is my login as well. Thanks.
GetHuman-mcfabber did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-mcfabber
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 77926 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-mcfabber started working on this issue
Nov 2nd 8:16pm
GetHuman-mcfabber indicated the issue is not fixed yet.
Nov 3rd 4:40am
GetHuman-mcfabber indicated the issue is not fixed yet.
Nov 8th 9:47pm