I recently ordered a bow tie phone purse but somehow the order went through twice and I...

GetHuman-janandra's customer service issue with Groupon from November 2018

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The issue in GetHuman-janandra's own words
I recently ordered a bow tie phone purse but somehow the order went through twice and I have been charged twice. One purse has been delivered but not the second. This is not the first time this has happened. I would like a refund for one purse plus postage and an explanation as to why this happens. I believe my last three orders were doubled but luckily I have been able to make use of the items.
GetHuman-janandra did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-janandra
Nov 2nd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-janandra started working on this issue
Nov 2nd 2:41pm