This voucher I purchased has been ridiculously difficult to redeem. Not only does this...

GetHuman-davemyfa's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-davemyfa will want to follow the link below to head to their help center. We will check on GetHuman-davemyfa later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-davemyfa's own words
This voucher I purchased has been ridiculously difficult to redeem. Not only does this company not have a phone, the email they refer to instead NEVER RESPONDS before at least a day goes by. I woke up sick as a dog this morning and called*emailed to rechedule HOURS before my appointment time and they still showed up!! The girl says to me “you might be charged” NOPE. I gave ample notice and it’s not my responsibility to make them check their own **** email. Cancel and refund immediately
GetHuman-davemyfa did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-davemyfa
Nov 1st, 2018 - a mon ago
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Timeline
GetHuman-davemyfa started working on this issue
Nov 1st 2:37pm