I attempted to purchase * tickets yesterday with my credit card. I kept getting an err...
GetHuman1463638's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman1463638's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1463638's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1463638 will want to follow the link below to head to their help center. We will check on GetHuman1463638 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1463638 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1463638's own words
I attempted to purchase * tickets yesterday with my credit card. I kept getting an error message. Also got an email saying that the purchase could not be processed. I assume that there was some issue with my credit card so I used paypall and was able to purchase the tickets. I purchase * with my paypal. I looked at my credit card statement this am and it charged me for * tickets. I no longer need * tickets and want a refund on my credit card. My groupon is saying I only purchased * tickets through paypal. I want the concert tickets that I have through paypal. Just want a refund on my credit card (mastercard) for $***.**
GetHuman1463638 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1463638 fixed the problem
We are waiting for GetHuman1463638 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.