I placed an order with Groupon on October * and have not received it. The order number...

GetHuman1411457's customer service issue with Groupon from October 2018

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0 following
Help with my Groupon issue
GetHuman1411457's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1411457 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1411457 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1411457's own words
I placed an order with Groupon on October * and have not received it. The order number is ********** and Voucher number on October * *LG*Z*B-GNFK-MBW*-LTTS. Please refund my $**.** to my checking account.
GetHuman1411457 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1411457
Oct 25th, 2018 - a yr ago
I have an issue with Groupon too
Seen by 16 customers so far
Similar issue to 74271 others
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Items needed
Name on account
Email on account
Billing address
GetHuman1411457 started working on this issue
Oct 25th, 2018 2:29pm
GetHuman1411457 indicated the issue is not fixed yet.
Oct 26th, 2018 7:48am