If I purchase a Groupon for a Getaway and I am not able to use the Groupon for the date...

GetHuman1389834's customer service issue with Groupon from October 2018

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The issue in GetHuman1389834's own words
If I purchase a Groupon for a Getaway and I am not able to use the Groupon for the date I reserved because of illness or severe weather and the Groupon expires, can I use the purchase price to buy something else at Groupon??
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Groupon

Customer service issue
Reported by GetHuman1389834
Oct 22nd, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 72761 others
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Timeline
GetHuman1389834 started working on this issue
Oct 22nd, 2018 1:41pm