If I purchase a Groupon for a Getaway and I am not able to use the Groupon for the date...
GetHuman1389834's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman1389834's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1389834's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1389834 will want to follow the link below to head to their help center. We will check on GetHuman1389834 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1389834 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1389834's own words
If I purchase a Groupon for a Getaway and I am not able to use the Groupon for the date I reserved because of illness or severe weather and the Groupon expires, can I use the purchase price to buy something else at Groupon??
GetHuman1389834 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1389834 fixed the problem
We are waiting for GetHuman1389834 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.