Hi! This is Ms. Revita. I bought * Groupon for a Silkpeel Microdermabrasion and IPL fro...
GetHuman-jjgenrev's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman-jjgenrev's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jjgenrev's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjgenrev will want to follow the link below to head to their help center. We will check on GetHuman-jjgenrev later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jjgenrev may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jjgenrev's own words
Hi! This is Ms. Revita. I bought * Groupon for a Silkpeel Microdermabrasion and IPL from Uplevity and when I booked my appt. the guy told me to return these Groupon and purchase the other combination option which will come out cheaper. How do I go about canceling my previous purchase so that I can purchase the other option. Thanks for looking into this matter
GetHuman-jjgenrev did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jjgenrev fixed the problem
We are waiting for GetHuman-jjgenrev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.