Hi**I have bought a groupon deal for Bannatyne let it spa day. I have tried on multiple...
GetHuman1385036's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman1385036's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1385036's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1385036 will want to follow the link below to head to their help center. We will check on GetHuman1385036 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1385036 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1385036's own words
Hi**I have bought a groupon deal for Bannatyne let it spa day. I have tried on multiple occasions to book this with the Elemis massage as the treatment of choice. They have advised me they have no dates available for this particular treatment as there aren’t many therapists able to do this. The only reason I bought this voucher is for this particular treatment and they cannot fulfill this. Please can I request a refund of the amount I paid? Thank you Maria Keeley.
GetHuman1385036 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1385036 fixed the problem
We are waiting for GetHuman1385036 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.