The company has not sent me any information regarding * groupon orders I placed a week...

GetHuman-josimon's customer service issue with Groupon from October 2018

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The issue in GetHuman-josimon's own words
The company has not sent me any information regarding * groupon orders I placed a week ago. And I get no response when I try to call I have also sent an email and not yet received a response also. This item is a gift and it stated I would recieve order confirmation after the order was placed and I have not received anything except adds from them. Lastly when I go to there site and use the order status look up it shows there is no order. I have already been charged by the company for the shipping fee and I just want to know if I’m going to recieve my blankets or if I need to request a refund.
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Customer service issue
Reported by GetHuman-josimon
Oct 19th, 2018 - 3 mons ago
I have an issue with Groupon too
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GetHuman-josimon started working on this issue
Oct 19th, 2018 9:12pm