I received a groupon for a night at black swan Inn in Lee, Massachusetts but unfortunat...

GetHuman1371104's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1371104's own words
I received a groupon for a night at black swan Inn in Lee, Massachusetts but unfortunately I am unable to make it. My boss is the one that gifted me this. But I do not want her to be upset or sad I can’t go. But because of such short notice, I cannot go. Is there any way I can credited so that way I can choose another getaway like i. e Foxwoods or somewhere closer to where I live ? I do not have the card it was placed on, but I have a picture ID that this is in fact my groupon that was purchased for me, since it was a gift and my name is on the reservation.
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Customer service issue
Reported by GetHuman1371104
Oct 18th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1371104 started working on this issue
Oct 18th, 2018 6:46pm