Hello, We are Old city Helicopters in Tampa and we are a Helicopter tour company Groupo...

GetHuman-flytampa's customer service issue with Groupon from October 2018

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Help with my Groupon issue
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GetHuman-flytampa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-flytampa will want to follow the link below to head to their help center. We will check on GetHuman-flytampa later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-flytampa's own words
Hello, We are Old city Helicopters in Tampa and we are a Helicopter tour company Groupon sells rides for and one of the people who bought a tour through your website is having trouble getting a refund for an order she isnt able to make it to and thus she should be able to refund, the Name and reference number is Sananga Mihaj - ***********We are authorizing you to refund this order**Please call us at ***-***-****
GetHuman-flytampa did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-flytampa
Oct 17th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-flytampa started working on this issue
Oct 17th 2:44pm