I have recently purchased a duvet set from you guys, the wrong one was ordered and I ne...

GetHuman1356727's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1356727 will want to follow the link below to head to their help center. We will check on GetHuman1356727 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1356727's own words
I have recently purchased a duvet set from you guys, the wrong one was ordered and I need a smaller size, I received this on Friday and it's still stating that it is out for delivery so I can't click the return item as it shows it still hasn't been delivered. I only*Need a smaller size, I have emailed you but still waiting on a response all I need is a returns label so I can change the size. Please email me asap! Thank you!
GetHuman1356727 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1356727
Oct 16th, 2018 - 2 mons ago
I have an issue with Groupon too
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Timeline
GetHuman1356727 started working on this issue
Oct 16th 7:43pm