I bought a flight lesson for my son who is just coming out of a deep depression. *He w...

GetHuman-sabbie's customer service issue with Groupon from October 2018

3 views
 | 
70186 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-sabbie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sabbie's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sabbie will want to follow the link below to head to their help center. We will check on GetHuman-sabbie later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sabbie may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sabbie's own words
I bought a flight lesson for my son who is just coming out of a deep depression. *He was happy with this gift and looked forward to it. *Contact with this buyer is a nightmare but as there were no more appointments in the booking system we made an appointment for the *.**.**.*I messaged to confirm and was told this could not take place either. My son leaves for the UK in April and there are no appointments until May ****. *I want my money back and will choose a reliable company. *If i do not get a satisfactory answer i will pass this to my lawyer.
GetHuman-sabbie did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sabbie fixed the problem
We are waiting for GetHuman-sabbie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-sabbie fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-sabbie
Oct 16th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 70186 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sabbie started working on this issue
Oct 16th 12:27pm