I had bought a voucher for a waxing treatmeant at IBeauty and Eyelashes in Greenwich (v...

GetHuman-martades's customer service issue with Groupon from October 2018

Help with my Groupon issue
The issue in GetHuman-martades's own words
I had bought a voucher for a waxing treatmeant at IBeauty and Eyelashes in Greenwich (voucher code VS-K**R-*J**-VGTB-**MB) on **th October. I had booked an appointment for the next day on the **th of October at *:**pm but i could not attend this appointment because I had to attend an emergency orthodontist appointment and this meant that the time would clash so I did call IBeauty and Eyelashes to inform them of this problem. They told me that this was fine and to reschedule my booking online but I realised that I could not do this as it was under ** hours when this happened. Would I not be able to reschedule my appointment at all or would I have to cancel my voucher?
GetHuman-martades did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-martades fixed the problem
We are waiting for GetHuman-martades to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-martades
Oct 13th, 2018 - 3 mons ago
I have an issue with Groupon too
Seen by 5 customers so far
Similar issue to 68907 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-martades started working on this issue
Oct 13th, 2018 12:54pm
GetHuman-martades indicated the issue is not fixed yet.
Oct 14th, 2018 1:04pm