I had bought a voucher for a waxing treatmeant at IBeauty and Eyelashes in Greenwich (v...

GetHuman-martades's customer service issue with Groupon from October 2018

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The issue in GetHuman-martades's own words
I had bought a voucher for a waxing treatmeant at IBeauty and Eyelashes in Greenwich (voucher code VS-K**R-*J**-VGTB-**MB) on **th October. I had booked an appointment for the next day on the **th of October at *:**pm but i could not attend this appointment because I had to attend an emergency orthodontist appointment and this meant that the time would clash so I did call IBeauty and Eyelashes to inform them of this problem. They told me that this was fine and to reschedule my booking online but I realised that I could not do this as it was under ** hours when this happened. Would I not be able to reschedule my appointment at all or would I have to cancel my voucher?
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Groupon

Customer service issue
Reported by GetHuman-martades
Oct 13th, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 68907 others
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Timeline
GetHuman-martades started working on this issue
Oct 13th 12:54pm
GetHuman-martades indicated the issue is not fixed yet.
Oct 14th 1:04pm