The item I ordered was not what I thought it would be. I thought it was a Michael Kors...

GetHuman1335336's customer service issue with Groupon from October 2018

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GetHuman1335336's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335336 will want to follow the link below to head to their help center. We will check on GetHuman1335336 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1335336's own words
The item I ordered was not what I thought it would be. I thought it was a Michael Kors bag but it was not the quality and stitching is very cheap and I would like to return it.
GetHuman1335336 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1335336
Oct 12th, 2018 - 4d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 68749 others
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Timeline
GetHuman1335336 started working on this issue
Oct 12th 9:57pm