Hello, I made a reservation with group on. But the schedule was changed. And we could...

GetHuman-premyone's customer service issue with Groupon from October 2018

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The issue in GetHuman-premyone's own words
Hello, I made a reservation with group on. But the schedule was changed. And we could not make to the place because the whale watching was cancelled. And we received an email. Now we no more need it. I reached out to your support team. They provided me option to trade in. But now when I was trying to trade in it is not available. Can you please help me with this.
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Customer service issue
Reported by GetHuman-premyone
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-premyone started working on this issue
Oct 12th 9:20pm