First I am a MS sufferer and since this was given to us as a Christmas present last yr...
GetHuman-mgeawils's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman-mgeawils's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mgeawils's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mgeawils will want to follow the link below to head to their help center. We will check on GetHuman-mgeawils later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mgeawils may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mgeawils's own words
First I am a MS sufferer and since this was given to us as a Christmas present last yr I until recently wasnt fit enough to avail of it*My daughter bought it through a friend of hers and between us we're not exactly computer literate*The Groupon code is *******NT*The security code is *F**FBD**E*Could someone please help with this as I'm going through a particularly good time at present*Michael Wilson******@***.com************
GetHuman-mgeawils did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mgeawils fixed the problem
We are waiting for GetHuman-mgeawils to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.