Why was I charged by groupon and the website.. The money stated wasn't what I was charged

GetHuman1237393's customer service issue with Groupon from September 2018

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The issue in GetHuman1237393's own words
Well it's my first time using groupon had high hopes about it all.. But seems I've run into problems.. I basically purchased a voucher for a engraved Parker pen when was down from ** to ** cool.. Buy that and what not.. Get sent to the website follow instructions and what not and I go to the sight the pens are like * pounds anyways and I'm charged there too so what was the point of me purchasing the voucher?
A refund from either party would me nice.. Being charged the stated price would be right
I have an issue with Groupon too
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Groupon

Engraved stainless steel ballpoint pen
Customer service issue
Reported by GetHuman1237393
Sep 30th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 13 customers so far
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Timeline
GetHuman1237393 started working on this issue
Sep 30th 7:33pm