Purchased a Groupon for Lasik for $**** for The LASIK Institute approximately (*) hours...

GetHuman-leilawes's customer service issue with Groupon from September 2018

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The issue in GetHuman-leilawes's own words
Purchased a Groupon for Lasik for $**** for The LASIK Institute approximately (*) hours ago and the order shows as “Pending” and I wanted to inquire on the issue. I’ve only used Groupon one other time, but the voucher was immediate. I read online to wait two hours, but it’s been three hours with no change in status. I know the credit card used is valid so just wanted to inquire about this. Thank you!
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Customer service issue
Reported by GetHuman-leilawes
Sep 28th, 2018 - 3 mons ago
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GetHuman-leilawes started working on this issue
Sep 28th 2:05am