For some reason a purchase has been made for £*** for Allen Carr’s stop smoking session...

GetHuman1202382's customer service issue with Groupon from September 2018

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GetHuman1202382's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1202382 will want to follow the link below to head to their help center. We will check on GetHuman1202382 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1202382 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1202382's own words
For some reason a purchase has been made for £*** for Allen Carr’s stop smoking sessions whatever it is I don’t want it I’m a member of groupon plus I have the app so I can only presume this happened whilst the phone was in my pocket as I made a genuine purchase today for holistic healthcare but Allen Carr’s purchase I want a refund for £*** I don’t want this please call me on *********** to confirm or discuss thank you
GetHuman1202382 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1202382
Sep 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 62410 others
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GetHuman1202382 started working on this issue
Sep 25th, 2018 6:03pm