I ordered Beats headphones via groupon. After one hour, the order was still pending. Th...
GetHuman-juliearo's customer service issue with Groupon from September 2018
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The issue in GetHuman-juliearo's own words
I ordered Beats headphones via groupon. After one hour, the order was still pending. That had never happened before so I placed the order again. Another hour went by and still no confirmation e-mail. I tried one more time. * hours later, I got * confirmation e-mails. I tried to cancel * of the orders but it said I could only cancel up to * hours after I placed the order so I was not able to cancel. I received all * sets of Beats but I only wanted one. I would like to return * and get a refund.
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