We originally booked a getaway to Great Wolf Lodge with friends, and they let us know a...

GetHuman1310040's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1310040's own words
We originally booked a getaway to Great Wolf Lodge with friends, and they let us know at the last minute that they would not be able to go. This is the first time we purchased a getaway with Groupon and did not see that we needed to cancel at least nine days prior to get a full refund. Is there anyway we could get a one time exception? We would love to book again with Groupon in the future and would definitely learn our lesson about the cancellation policy.**Thank you for your consideration
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Groupon

Customer service issue
Reported by GetHuman1310040
Oct 10th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman1310040 started working on this issue
Oct 10th 5:07pm