Me and my friends have been trying to go for skydiving (skydive - Chicago Milwaukee) bu...

GetHuman1177360's customer service issue with Groupon from September 2018

61271 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1177360's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1177360's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1177360 will want to follow the link below to head to their help center. We will check on GetHuman1177360 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1177360 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1177360's own words
Me and my friends have been trying to go for skydiving (skydive - Chicago Milwaukee) but the first time they cancelled saying there was a plane malfunction and we were asked to reschedule, and second time which was today we were told the weather was the issue. So we can't really go since we have been either taking off from school or work since we are all full time students and working. That's the reason we need a refund. It's a request.
GetHuman1177360 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1177360 fixed the problem
We are waiting for GetHuman1177360 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1177360 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1177360
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 61271 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1177360 started working on this issue
Sep 21st, 2018 6:59pm