! made an order, perfume for my wife* they sent an emal saying there was a problem with...

GetHuman-wyzz's customer service issue with Groupon from September 2018

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The issue in GetHuman-wyzz's own words
! made an order, perfume for my wife* they sent an emal saying there was a problem with my credit card, actually my bank debit card. I tried to fix it on their site, but couldn't so I finally got through to chat. This guy said he'd cancel the order and I should reorder, so I did. I forgot I had reordered and reordered for the *rd time. When I got the second confirmation of the order, I realized my mistake I contacted them again, but this guy said he only saw * orders and one had been cancelled. I'd like to speak to a human and get this straight as my account says there are * active orders.
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Groupon

Customer service issue
Reported by GetHuman-wyzz
Sep 21st, 2018 - 6 mons ago
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GetHuman-wyzz started working on this issue
Sep 21st, 2018 12:11pm