I’ve been waiting at hotel for over an hour. I bought * nites Stay at Hawthorne Suites...

GetHuman-kerryreg's customer service issue with Groupon from September 2018

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The issue in GetHuman-kerryreg's own words
I’ve been waiting at hotel for over an hour. I bought * nites Stay at Hawthorne Suites in Charleston SC for tonite, tomorrow, and Sunday. The charge hit my credit card over an hour ago. Hotel said it didn’t go thru on their end. I’m being charged by hotel another nites stay if I want a room. It’s almost **:** pm and I drive * hours to get here. PLEASE call me ***-***-****. I don’t want to pay double. If u don’t call me or hotel, I’m having to pay twice.
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Customer service issue
Reported by GetHuman-kerryreg
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman-kerryreg started working on this issue
Sep 21st, 2018 2:51am