Refund tickets purchased from Groupon

GetHuman-dmechdan's customer service issue with Groupon from September 2018

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1 following
Help with my Groupon issue
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GetHuman-dmechdan's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmechdan will want to follow the link below to head to their help center. We will check on GetHuman-dmechdan later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dmechdan may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dmechdan's own words
The problem: Refund tickets purchased from Groupon
GetHuman-dmechdan did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-dmechdan
Sep 14th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 16 customers so far
Similar issue to 58551 others
1 customer following this
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GetHuman-dmechdan started working on this issue
Sep 14th, 2018 3:17am