Its been ** bussiness days and i havent received my refund

GetHuman1123570's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman1123570's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1123570 will want to follow the link below to head to their help center. We will check on GetHuman1123570 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1123570's own words
On ****** my debit card was charged $**.** for salsa classes. Ending in **** the email that associated with my groupon account is S*****@***.com. i did not purches the salsa classes. I dont know how my card was charged for this purches. I also contacted groupon and spoke with a live respersenative several time which didnt help resolve my issue . this is my *th time trying to contact groupon about this issue. Im also unable to sign into my account . i also got an alert when the purches was made and contacted customer service right away.
Get my money into my card
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1123570
Sep 10th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 56996 others
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Items needed
Name on account
Email on account
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Timeline
GetHuman1123570 started working on this issue
Sep 10th, 2018 5:29pm
GetHuman1123570 indicated the issue is not fixed yet.
Sep 10th, 2018 6:55pm
GetHuman1123570 indicated the issue is not fixed yet.
Sep 20th, 2018 4:41pm
GetHuman1123570 indicated the issue is not fixed yet.
Sep 20th, 2018 4:43pm
GetHuman1123570 indicated the issue is not fixed yet.
Sep 24th, 2018 11:06pm
GetHuman1123570 indicated the issue is not fixed yet.
Sep 24th, 2018 11:07pm