I purchased a groupon for a keratin hair treatment, and when I got to the salon, it was...
GetHuman1119565's customer service issue with Groupon from September 2018
Help with my Groupon issue
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GetHuman1119565's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1119565 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1119565 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1119565's own words
I purchased a groupon for a keratin hair treatment, and when I got to the salon, it was not the treatment I thought it was. So I purchased another one while I was there and they told me to call for a refund on the groupon I'd bought. Please advise.
GetHuman1119565 did not yet indicate what Groupon should do to make this right.
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