I purchased tickets for the Michael Jackson show in Vegas at the stratosphere tickets...

GetHuman621230's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman621230's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman621230 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman621230 can let us know if they help or not.
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The issue in GetHuman621230's own words
I purchased tickets for the Michael Jackson show in Vegas at the stratosphere tickets have been paid for and all we showed up so I would be able to print now I am leaving for the show and tickets are gone no one’s answering a phone and no way can you get on customer service on the Groupon webpage I am so disgusted this is the second time that Groupon has pulled this either give me my money or getting my tickets coupon will be reported to the BBB as poor business management I never dealt with a company that you can’t Contact customer service either by phone or Internet seems to me that Groupon is becoming a scam company I will not deal with Groupon or recommend coupon to any one any longer
GetHuman621230 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman621230
Sep 8th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 56271 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman621230 started working on this issue
Sep 8th, 2018 1:38am
GetHuman621230 shared this issue with your circles on Google+
Sep 8th, 2018 1:38am