I purchased tickets for the Michael Jackson show in Vegas at the stratosphere tickets...
GetHuman621230's customer service issue with Groupon from September 2018
Help with my Groupon issue
GetHuman621230's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman621230 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman621230 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman621230's own words
I purchased tickets for the Michael Jackson show in Vegas at the stratosphere tickets have been paid for and all we showed up so I would be able to print now I am leaving for the show and tickets are gone no one’s answering a phone and no way can you get on customer service on the Groupon webpage I am so disgusted this is the second time that Groupon has pulled this either give me my money or getting my tickets coupon will be reported to the BBB as poor business management I never dealt with a company that you can’t Contact customer service either by phone or Internet seems to me that Groupon is becoming a scam company I will not deal with Groupon or recommend coupon to any one any longer
GetHuman621230 did not yet indicate what Groupon should do to make this right.
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