I bought two groupons and one didn’t process so I bought the second Groupon for a indoo...
GetHuman-kewllizz's customer service issue with Groupon from September 2018
Help with my Groupon issue
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GetHuman-kewllizz's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kewllizz will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kewllizz can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kewllizz's own words
I bought two groupons and one didn’t process so I bought the second Groupon for a indoor trampoline place called Rebounderz. When I got to rebounderz and opened the Groupon it kept saying the good Groupon was unavailable and wouldn’t load. I went back today to try the Groupon again and it says it’s been used but I k ow it wasn’t used because I had to pay out of pocket that day. I need the Groupon term itself for the **.** as I can’t use the Groupon
GetHuman-kewllizz did not yet indicate what Groupon should do to make this right.
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