I purchased a groupon for * IPLs for The Face Place. During the consultation I was info...

GetHuman1095540's customer service issue with Groupon from September 2018

Help with my Groupon issue
The issue in GetHuman1095540's own words
I purchased a groupon for * IPLs for The Face Place. During the consultation I was informed I am not a candidate for the procedure and was told I would be able to get a refund. When I contacted customer support via live chat I was told a refund was not possible because it had expired which was not true as it expires October **, ****. Them I was told a local groupon needs to be serviced within * days which is impossible to even book an appointment with in * days. Please issue the refund this is not difficult!
GetHuman1095540 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1095540
Sep 5th, 2018 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 55153 others
0 customers following this
Items needed
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Timeline
GetHuman1095540 started working on this issue
Sep 5th, 2018 3:28pm
GetHuman1095540 indicated the issue is not fixed yet.
Sep 5th, 2018 3:29pm