I purchased a groupon with Massage Evoluation & Wellness Center and have been trying nu...
GetHuman1095372's customer service issue with Groupon from September 2018
Help with my Groupon issue
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GetHuman1095372's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1095372 will want to follow the link below to head to their help center. We will check on GetHuman1095372 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1095372 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1095372's own words
I purchased a groupon with Massage Evoluation & Wellness Center and have been trying numerous times for over * weeks to get someone to contact me back. I have emailed, left phone messages and even filled out their contact form but no one has contacted me back. My appointment is today and I was wanting to reschedule but am not wanting a new refund due to their lack of customer service. I also have an email showing my appointment is today yet on my groupon account it is showing as redeemed.
GetHuman1095372 did not yet indicate what Groupon should do to make this right.
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