Re: Order * ****-******-*******I ordered a Groupon and used the code “SAVE” that would...

GetHuman-chatikat's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-chatikat's own words
Re: Order * ****-******-*******I ordered a Groupon and used the code “SAVE” that would take $** off my order. When it showed the order confirmation, the correct total appeared, $***.** - $**.**. I agreed to pay $**.**. You charged me $***.**. A Groupon representative credited my account $**.** (I have no idea where he or she got that amount). I would like a full refund and for the random credit to be removed from my account.
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Customer service issue
Reported by GetHuman-chatikat
Aug 27th, 2018 - 4 mons ago
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GetHuman-chatikat started working on this issue
Aug 27th 6:59pm
GetHuman-chatikat indicated the issue is not fixed yet.
Aug 28th 8:26pm
GetHuman-chatikat confirmed the issue is fixed. Hooray!
Aug 30th 11:16pm