I was looking at hotels and deals and I hit continue and it booked it I called the hote...

GetHuman1035253's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1035253's own words
I was on there looking for hotel forgot they already had my credit card info and hit continue ... I was looking at hotels and deals and I hit continue and it booked it I called the hotel immediately after to let them know it was a mistake and they said they didn’t have any reservations and to contact Groupon and I emailed you last night but still no response I would like a refund please
Only thru email and I
I would like a refund
I’m loyal
I’ve called the hotel immediately after to cancel and let them know what happened and then contacted Groupon
I have an issue with Groupon too
How GetHuman1035253 fixed the problem
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Groupon

Hotel
Customer service issue
Reported by GetHuman1035253
Aug 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 51416 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1035253 started working on this issue
Aug 25th 3:04pm
GetHuman1035253 shared this issue with friends on Facebook
Aug 25th 3:04pm
GetHuman1035253 indicated the issue is not fixed yet.
Aug 27th 10:27am
GetHuman1035253 indicated the issue is not fixed yet.
Aug 27th 10:33am
GetHuman1035253 indicated the issue is not fixed yet.
Aug 27th 10:33am
GetHuman1035253 indicated the issue is not fixed yet.
Aug 27th 10:34am
GetHuman1035253 indicated the issue is not fixed yet.
Aug 27th 12:28pm
GetHuman1035253 indicated the issue is not fixed yet.
Sep 16th 11:53pm