Dear Groupon **I have been trying to contact the merchant but have been unsuccessful. T...
GetHuman-surekha_'s customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman-surekha_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-surekha_'s next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-surekha_ will want to follow the link below to head to their help center. We will check on GetHuman-surekha_ later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-surekha_ may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-surekha_'s own words
Dear Groupon **I have been trying to contact the merchant but have been unsuccessful. Therefore I decided to make a trip to the venue on *th August ****, very disappointed to find it was closed and a wasted journey! **There was no information provided on their website either.**Please can you advise how I can get a refund for this?**Kind regards,*Su
GetHuman-surekha_ did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-surekha_ fixed the problem
We are waiting for GetHuman-surekha_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.